Know Your Flight Okay, future Etihad crew 💺💫 This part tests how well you can read, analyze, and apply information — just like during a real flight when you make quick, informed decisions using flight details, seat maps, and onboard resources.
🕐 6 Questions | 8 Minutes You’ll have access to: 📄 Flight details 💺 Seat plan 🥤 Inventory list
🧩 Example 1
You have served soft drinks to 83 of the passengers on Flight 627. How many more soft drinks will you still need to serve, assuming that all remaining passengers would like a soft drink?
✅ Tip: The total number of passengers is in the flight details. This question checks your attention to detail and basic logic — it’s easy to miss if you rush, so read carefully before choosing.
🧩 Example 2
A passenger on Flight 627 is concerned about missing a connecting flight. He asks if he can move seats to be as close to the front of the plane as possible. However, he does not feel comfortable sitting in an exit row.
Offer to move the passenger to seat 1C
Offer to move the passenger to seat 3B
Offer to move the passenger to seat 4E
Offer to move the passenger to seat 6C
✅ Tip: Etihad is testing your ability to combine empathy and safety. Choose a seat that’s closer to the front but not in an exit row. It shows you care about the Guest’s concern and follow safety protocols.
🧩 Example 3
A passenger in seat 12F, in an exit row on Flight 627, has a bag that is 6"x12"x6". The passenger is unsure where they should put this bag. Using the information from the Resources, what would you tell the passenger?
The aircraft has enough baggage space for the number of passengers, so he can place his bag in one of the overhead bins.
The bag is small enough that it can be placed under the seat in front of the passenger.
The aircraft does not have enough baggage space for all of the passengers, and the passenger will need to check the bag.
You can place the bag in the crew storage compartment and give it to the passenger after the flight.
✅ Tip: This one tests your knowledge of safety regulations. Since the passenger is in an exit row, no bags are allowed under the seat — the area must stay clear in case of emergency. So the safest option is the overhead bin ✅
💬 Key takeaway: Etihad wants to see that you can: 🌍 Process information fast 🧠 Make logical, safety-conscious decisions 💺 Show Guest care while following procedures
🔥 Pro tip: Practice scanning texts, charts, or infographics under time pressure. It’ll train your brain to find key info fast — just like real cabin crew do mid-flight ⏱️